Using this website
These terms apply when you access or use the JayCare Medical Hospital website. By continuing to use the website, you agree to use it lawfully and in accordance with these terms. If you do not agree, please stop using the website.
We may update these terms as our website and services develop. The date at the top of this page shows the most recent revision.
Medical information is not medical advice
Information on this website is provided for general education and service navigation. It is not a diagnosis, prescription, treatment plan, or substitute for an assessment by a qualified healthcare professional.
Do not delay or disregard professional medical advice because of information you have read on this website. Your care should be based on your individual circumstances and a proper clinical assessment.
Emergencies and urgent care
The website, contact forms, chat features, and appointment requests are not emergency services and may not be monitored continuously. If you believe someone is in immediate danger or needs urgent medical attention, contact the appropriate emergency service or go to the nearest emergency facility without waiting for an online response.
Appointments and online requests
Submitting an appointment or callback request does not create a confirmed booking or establish a clinician–patient relationship. An appointment is confirmed only when JayCare communicates confirmation through an authorised channel.
Service availability, clinicians, schedules, fees, and preparation requirements may change. We will make reasonable efforts to provide accurate information and communicate material changes.
Acceptable use
You may use this website for personal, lawful purposes connected with learning about or accessing JayCare services.
- Do not attempt to disrupt, damage, overload, or gain unauthorised access to the website or its systems
- Do not submit false, misleading, abusive, unlawful, or harmful content
- Do not impersonate another person or submit information without proper authority
- Do not copy, scrape, reproduce, or commercially exploit website content without permission
Content and intellectual property
The website’s text, visual design, graphics, logos, photographs, and other materials are owned by or licensed to JayCare unless stated otherwise. You may view and print reasonable extracts for personal, non-commercial use, but no ownership rights are transferred to you.
JayCare and its associated names, marks, and logos may not be used in a way that suggests endorsement, partnership, or affiliation without written permission.
Third-party services and links
The website may link to maps, messaging services, payment tools, social platforms, or other third-party services. Those services operate under their own terms and privacy practices. A link does not necessarily mean JayCare endorses or controls the third party, and JayCare is not responsible for its availability or content.
Availability and responsibility
We work to keep the website accurate, secure, and available, but we cannot promise that every page will always be complete, uninterrupted, current, or error-free. To the extent permitted by applicable law, JayCare is not responsible for loss caused solely by reliance on general website information or by temporary website unavailability.
Nothing in these terms excludes responsibility that cannot lawfully be excluded, including responsibility arising from clinical care where applicable.
Privacy, governing law, and contact
Our Privacy Policy explains how information submitted through this website is handled. These terms are governed by the laws applicable in the Federal Republic of Nigeria, and disputes will be subject to the jurisdiction of the appropriate Nigerian courts, unless applicable law requires otherwise.
Questions about these terms may be sent through our Contact page. For medical or appointment-related questions, use the dedicated care channels shown on the website.